Whatever products you ordered from us, you’ll enjoy a fantastic delivery service to suit you. Not all of our products live under the same roof, so there are some slight differences in the way we’ll deliver your order to you.
That’s because we’ve gone green here at Hillary's Furniture. Your invoice will be emailed to you within 72 hours of your delivery being made.
We’ll always try our best to deliver during snow or bad weather. If there's a chance your driver could be delayed or needs to reschedule, don't worry, we'll be in touch.
We'll deliver items to addresses within mainland UK FREE of charge using our flexible delivery service.
* Delivery to Northern Ireland is charged at £15.
* Unfortunately, we can't deliver to you if you're located in the Scottish Highlands, Scottish Islands, Channel Islands, the Isle of Man or the Republic of Ireland.
If you've provided a mobile number, you'll receive a text message and email on the morning of your delivery letting you know the timeslot estimated for your delivery. Our deliveries start at 7am, so if yours is due before 9am, we'll send you your text message a bit earlier, at around 6.30am. To keep up to date with any changes on your delivery day, you can track your order at ' Track Your Order’. Please note, this time may change as your driver makes their way to you, especially during bad weather or increased traffic.
You can keep an eye on your delivery on our track your order page. If your item is showing as delivered but you don't think it has been, please give us a call.
Don’t panic, we’re here to help. Give us a call between 8am-6pm, and we’ll do our best to sort it for you. If your item isn’t working properly, the manufacturer is often the best person to help. If this is the case, we’ll pass you over to them.